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Customer Q&A

On 30 October 2020, we went from being Carlsberg UK and Marston's Beer Company to becoming Carlsberg Marston’s Brewing Company (CMBC). 

Our transition from two businesses into one is well planned, and you can now rely on the fact that for customers, today, little changes in how we do business with you. Our team will continue to provide the usual high levels of service whilst we also implement our integration programme over the coming months, where we believe you will see further improvements in our ways of working with you, as we fully form CMBC.

We look forward to talking to all our customers very soon, but in the meantime, we've listed a handful of your frequently asked questions below. If you cannot find the answer you are looking for on this page, please do get in touch.

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Who will be my main contact will be for any issues from day 1?

In the immediate term you should continue to deal with your regular contact and we will be in touch should anything change. For us it is important that you know it remains business as usual and the integration of two businesses into CMBC will be seamless.

Do I need to use new financial or company details for CMBC?

We will write to you with further information if you need to do anything differently in this regard.

Who will do my technical services?

This provision will continue to be delivered in exactly the same way and we will engage with you in good time if this changes the future.

Where do I order glassware / POS from?

The current process will remain in place until a full review is carried out.